Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-customer-segmentation-for-realtors.livebursts.com (hereinafter referred to as “AI Customer Segmentation for Realtors” or “we”). We are dedicated to protecting your privacy and ensuring the secure handling of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://ai-customer-segmentation-for-realtors.livebursts.com.
  2. All associated mobile and desktop applications developed by us.
  3. Any services or products offered through these platforms.
  4. Links to third-party sites or applications found on our platform, which have their own privacy policies governing data collection.

Processing Activities

This policy outlines our practices when you:

  1. Use any of our applications and services as an authorized user.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through various communication channels, including emails, calls, or texts/SMS messages.

Personal Data Collection

We collect several categories of personal data to enhance your experience and provide our services effectively:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, including income levels and wealth estimates (where made available by users).
  4. Purchase Information: Records of products or services purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for delivering content and performing analytics.
  6. Location Data: Geolocation data provided by your device when using our location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to us regarding our products or services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts for streamlined access.
  9. Product Information: Preferences, interactions, and feedback provided by users regarding specific products or features.

We collect this data through various means: user input forms, account settings, direct interactions with our support team, analytics tools, and automated technologies like cookies and similar tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar technologies for several reasons:

  1. Strictly Necessary: These ensure the basic functionality of our website and applications, such as session management and security.
  2. Preference: Remembering user preferences for a personalized experience across our platforms.
  3. Analytics: Enabling us to gather insights into how users interact with our services, helping us improve and tailor features.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data.

Security Measures

AI Customer Segmentation for Realtors implements robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or store any personal data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct any inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appeals/Complaints: File appeals or complaints with our privacy team regarding our handling of your data.

Please note that these rights may be subject to local data protection laws and regulations. For detailed information, refer to the applicable laws in your jurisdiction.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, comments, or requests regarding privacy and data protection:

We value your trust in our services, and this Privacy Policy demonstrates our commitment to protecting your privacy throughout your interaction with AI Customer Segmentation for Realtors.